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Privacy Policy

Effective Date: 
Last Updated: 

 

Universal Hospicare Consultant ("we", "us", or "our") is committed to protecting your privacy and personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India. This policy describes how we collect, use, store, and protect your personal data when you use our website.

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1. Personal Data We Collect

 

We may collect and process the following personal data from you:

  • Email address

  • Phone number

  • IP address and device information (for analytics)

This data is collected when you:

  • Fill out a contact or subscription form

  • Interact with our emails or campaigns

  • Use or browse our website​

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2. Purpose of Collection and Use

 

We collect your data for the following lawful purposes under the DPDP Act:

  • Marketing and Promotions: To send you relevant offers, newsletters, and updates.

  • Communication: To respond to your inquiries or requests.

  • Analytics and Improvement: To understand website usage and improve performance and services.

We process your data with your consent, which is free, specific, informed, and unambiguous. You may withdraw your consent at any time.

 

3. Legal Basis of Processing

 

Our legal basis for processing your personal data is:

  • Consent, as per Section 4 of the DPDP Act.

  • Legitimate use, as defined under Section 7, for analytics and basic service improvement.

 

4. Data Sharing and Disclosure

 

We do not sell your personal data. We may share your data with trusted third-party service providers solely for the purposes listed above. These include:

  • Email marketing services (e.g., Mailchimp)

  • Analytics platforms (e.g., Google Analytics)

All such third parties are contractually bound to handle your data securely and only for authorized purposes.

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5. Cross-Border Data Transfer

 

Where applicable, your personal data may be transferred to and processed in countries outside India. We ensure such transfers are subject to appropriate safeguards in accordance with DPDP rules.

 

6. Your Rights as a Data Principal

 

As per the DPDP Act, you have the following rights:

  • Right to Access: You may request to view the personal data we hold about you.

  • Right to Correction: You may request updates to incorrect or outdated data.

  • Right to Erasure: You may request deletion of your personal data.

  • Right to Withdraw Consent: You may withdraw consent for any data use at any time.

  • Right to Grievance Redressal: You can raise concerns about misuse or mishandling of your data.

 

To exercise these rights, contact us at:
📧 Email: [your email]
📱 Phone: [your phone number]

 

7. Data Retention

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We retain your personal data only for as long as is necessary for the purposes stated above or as required by applicable laws.

 

8. Data Security Measures

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We take reasonable technical and organizational precautions to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no system can be 100% secure.

 

9. Children’s Privacy

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We do not knowingly collect personal data from individuals under the age of 18. If we learn we have collected such data, we will delete it promptly.

 

10. Updates to This Policy

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We may update this Privacy Policy periodically to comply with applicable laws or reflect changes in our practices. We encourage you to review it regularly.

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